How many poles can I rent at a time?
You can rent as many as you would like! Each pole that you add to your subscription will be $60/mo. Remember, you can swap as many times as you like with no additional fee, but it is based on what poles are available.
What if I am a parent or school paying for a rental on behalf of the athlete?
Click HERE to fillout the prefill payment information
When does my pole need to be returned?
Your monthly subscription starts when you check out and pay for your rental. You will know what poles you currently have rented because they will show up on the “My Poles” page in your PVR App. If you wish to terminate your subscription, your poles would need to be returned using your PVR App prior to your next months payment coming out. With that being said, you can keep poles for as long as you would like. There is no time limit on when they need to be returned.
What happens if my pole is damaged, broken or stolen?
We encourage you to thoroughly read the Rental Agreement. If your pole is damaged, broken , or stolen, you are responsible for 100% of the replacement cost of that pole including shipping.
What happens if I don’t get my pole back on time?
If you do not get your rental returned using your PVR App before your next payment comes out, you will be charged for another month of rental.
I rented some poles and I live a long distance away. I didn’t get a moment to return the poles because, I was too busy. Could I get a full or partial refund because I didn’t keep the poles the entire month?
Being busy is a part of life for many of us, and it can be hard to find the time to do it all. However, if an athlete was in a position where they needed a pole, the pole renter would drop everything and travel wherever they needed to go to rent the pole.
However, many times returning the pole to the owner is more about the pole renter’s convenience, and not the responsibility for them to return the pole on time to the owner. Returning the pole may not be important to the renter, but it is to the owner.
Returning the pole could also make the pole available at the Vault Barn for someone else who may need that particular size pole.
Landon Athletics is also engaged in other pressing matters and important task. We are also busy handling other critical priorities and we don’t have time to calculate the different rental prices, deduct the fee charges and refund money to everyone because they didn’t return the pole on time which was their responsibility.
The Vault Barn is in the center of most cities, so the distance may be anywhere from an hour to three hours from you. You will need to take that into consideration before you rent the pole. We do our best to work with you, and try to meet you at the Vault Barn whenever you need to return the pole/poles.
How do I know if Landon Athletics has the pole I need?
You can find this out by checking the current inventory by clicking HERE or you can come in to Landon Athletics and check for your pole. If you do not see the pole you need, or the one you need is checked out, PLEASE inquire with Jerry about possibly purchasing it for you to rent.
Can I pay by cash or check?
No. Customers are only allowed to pay with a card through their PVR App account.
But my school can’t pay with a credit card, they only use checks. How can they rent a pole?
Landon Athletics rentals only processes rentals through the PVR App using a credit card on file. If your school is unable to use a credit card, you will unfortunately not be able to rent poles.
Can my friends or teammates use the pole I rent?
You are not allowed to share rental poles. Only the person who has signed the rental contract is allowed to use the pole.
How do I transport my pole?
Landon Athletics does require that your rental is transported in a hard sided container. If you do not have one, you can get a corrugated tubing section at basically any hardware store for very cheap.
How do I get a receipt?
Open your app and select ‘Payments’ to see a payment history of your purchases in PVR. You can also click into these payments and be redirected to your receipt. You will also receive an emailed receipt to the email that is provided in your “My Info” tab on your PVR account.
Can my school have a PVR account:
If you have NOT used the “Pre Fill Payment” link HERE or above to add a payment method to your account prior to coming in to rent your poles, YES, you will need to bring your credit card into RISE and enter it during checkout. After your first rental, your card will be stored on your account, and you will no longer need to have it present.